Head-to-Head Specification Audit
Zoho CRM vs Greenhouse
CRM for SMB — Africa & India Focused · South Africa
Specification Matrix
| Metric | Zoho CRM | Greenhouse |
|---|---|---|
| Starting Price | $14/mo | Custom pricing |
| API Rate Limit | 100 req/minTie | 100 req/minTie |
| Target Country | South Africa | Global |
| Category | CRM | HR & Recruiting AI |
| Compliance (vendor-stated) | GDPR, POPIA, SOC2 | SOC2, GDPR, CCPA, NYC LL144 |
| Hosting Regions | US-East, EU-West, IN-Central | US-East, EU-West |
| Native Integrations | 6 listedTie | 6 listedTie |
Zoho CRM — Key Specs
Vendor-stated- ✓Best value CRM for South African companies — ZAR pricing available
- ✓Zia AI: sales predictions, anomaly detection, next best time to contact
- ✓POPIA-compliant: data residency and DPA options for ZA companies
- ✓Free tier: 3 users, core CRM features
Greenhouse — Key Specs
Vendor-stated- ✓Best-in-class structured hiring methodology
- ✓Scorecard system reduces hiring manager subjectivity
- ✓SOC 2 Type II, GDPR, CCPA compliant
- ✓Integrates with 300+ HR tools
Frequently Asked Questions
Which is lower-priced, Zoho CRM or Greenhouse?+
Greenhouse uses custom pricing. Zoho CRM starts at $14/mo. Contact Greenhouse directly for a quote.
Which compliance frameworks do Zoho CRM and Greenhouse list?+
Both list GDPR, SOC2 in their vendor documentation. Zoho CRM additionally lists POPIA. Greenhouse additionally lists CCPA, NYC LL144. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Zoho CRM or Greenhouse list POPIA as a supported compliance framework?+
Zoho CRM lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Greenhouse does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Zoho CRM or Greenhouse?+
Both Zoho CRM and Greenhouse have the same documented API rate limit of 100 requests per minute. Verify current limits on each vendor's developer documentation.
Which data hosting regions do Zoho CRM and Greenhouse support?+
Zoho CRM lists hosting regions: US-East, EU-West, IN-Central. Greenhouse lists hosting regions: US-East, EU-West. For data residency requirements in South Africa, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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