Head-to-Head Specification Audit
Salesforce Sales Cloud vs Jira
Enterprise CRM Platform · Global
Specification Matrix
| Metric | Salesforce Sales Cloud | Jira |
|---|---|---|
| Starting Price | $25/mo | $0/moBetter |
| API Rate Limit | 1000 req/minBetter | 200 req/min |
| Target Country | Global | Global |
| Category | CRM | Project Management |
| Compliance (vendor-stated) | SOC2, GDPR, HIPAA, ISO27001, CCPA, POPIA | GDPR, SOC2, ISO27001, CCPA, HIPAA |
| Hosting Regions | US-East, EU-West, AP-Southeast | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 6 listed | 8 listedBetter |
Salesforce Sales Cloud — Key Specs
Vendor-stated- ✓Market leader: 20%+ CRM market share
- ✓Einstein AI: lead scoring, opportunity forecasting, next best action
- ✓AppExchange: 5,000+ third-party integrations
- ✓SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant
Jira — Key Specs
Vendor-stated- ✓Free plan supports up to 10 users with full scrum and kanban boards
- ✓Deep GitHub, GitLab, and Bitbucket integration auto-links every PR to an issue
- ✓Advanced Roadmaps visualises cross-team dependencies at the programme level
- ✓Atlassian Intelligence AI writes issue descriptions and summarises sprint progress
Frequently Asked Questions
Which is lower-priced, Salesforce Sales Cloud or Jira?+
Jira starts at Free plan available, which is lower than Salesforce Sales Cloud at $25/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Salesforce Sales Cloud and Jira list?+
Both list SOC2, GDPR, HIPAA, ISO27001, CCPA in their vendor documentation. Salesforce Sales Cloud additionally lists POPIA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce Sales Cloud or Jira list POPIA as a supported compliance framework?+
Salesforce Sales Cloud lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Jira does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Salesforce Sales Cloud or Jira?+
Salesforce Sales Cloud has a higher documented API rate limit at 1000 req/min versus Jira at 200 req/min.
Which data hosting regions do Salesforce Sales Cloud and Jira support?+
Salesforce Sales Cloud lists hosting regions: US-East, EU-West, AP-Southeast. Jira lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 31 July 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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