Head-to-Head Specification Audit
Jira vs Salesforce
Software Development Teams · Global
Specification Matrix
| Metric | Jira | Salesforce |
|---|---|---|
| Starting Price | $0/moBetter | $25/mo |
| API Rate Limit | 200 req/min | 1000 req/minBetter |
| Target Country | Global | Global |
| Category | Project Management | CRM |
| Compliance (vendor-stated) | GDPR, SOC2, ISO27001, CCPA, HIPAA | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 8 listedBetter | 7 listed |
Jira — Key Specs
Vendor-stated- ✓Free plan supports up to 10 users with full scrum and kanban boards
- ✓Deep GitHub, GitLab, and Bitbucket integration auto-links every PR to an issue
- ✓Advanced Roadmaps visualises cross-team dependencies at the programme level
- ✓Atlassian Intelligence AI writes issue descriptions and summarises sprint progress
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Frequently Asked Questions
Which is lower-priced, Jira or Salesforce?+
Jira starts at Free plan available, which is lower than Salesforce at $25/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Jira and Salesforce list?+
Both list GDPR, SOC2, ISO27001, CCPA in their vendor documentation. Jira additionally lists HIPAA. Salesforce additionally lists POPIA, FedRAMP. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Jira or Salesforce list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Jira does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Jira or Salesforce?+
Salesforce has a higher documented API rate limit at 1000 req/min versus Jira at 200 req/min.
Which data hosting regions do Jira and Salesforce support?+
Jira lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 7 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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