Head-to-Head Specification Audit
Salesforce vs Sansan
Enterprise Sales Teams · Global
Specification Matrix
| Metric | Salesforce | Sansan |
|---|---|---|
| Starting Price | $25/mo | Custom pricing |
| API Rate Limit | 1000 req/minBetter | 100 req/min |
| Target Country | Global | Japan |
| Category | CRM | CRM |
| Compliance (vendor-stated) | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP | APPI, ISO27001 |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | JP-Tokyo |
| Native Integrations | 7 listedBetter | 4 listed |
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Sansan — Key Specs
Vendor-stated- ✓The de-facto business card digitisation platform in Japan — used by 8,000+ enterprises
- ✓AI extracts data from meishi (名刺) in both Japanese and English
- ✓Integrates with Salesforce — maps Japanese relationship hierarchy
- ✓APPI-compliant data management for Japanese enterprise buyers
Frequently Asked Questions
Which is lower-priced, Salesforce or Sansan?+
Sansan uses custom pricing. Salesforce starts at $25/mo. Contact Sansan directly for a quote.
Which compliance frameworks do Salesforce and Sansan list?+
Both list ISO27001 in their vendor documentation. Salesforce additionally lists GDPR, CCPA, POPIA, SOC2, FedRAMP. Sansan additionally lists APPI. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce or Sansan list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Sansan does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Salesforce or Sansan?+
Salesforce has a higher documented API rate limit at 1000 req/min versus Sansan at 100 req/min.
Which data hosting regions do Salesforce and Sansan support?+
Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. Sansan lists hosting regions: JP-Tokyo. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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