Head-to-Head Specification Audit
Sansan vs Salesforce Sales Cloud
Japanese Enterprise Sales Teams · Japan
Specification Matrix
| Metric | Sansan | Salesforce Sales Cloud |
|---|---|---|
| Starting Price | Custom pricing | $25/mo |
| API Rate Limit | 100 req/min | 1000 req/minBetter |
| Target Country | Japan | Global |
| Category | CRM | CRM |
| Compliance (vendor-stated) | APPI, ISO27001 | SOC2, GDPR, HIPAA, ISO27001, CCPA, POPIA |
| Hosting Regions | JP-Tokyo | US-East, EU-West, AP-Southeast |
| Native Integrations | 4 listed | 6 listedBetter |
Sansan — Key Specs
Vendor-stated- ✓The de-facto business card digitisation platform in Japan — used by 8,000+ enterprises
- ✓AI extracts data from meishi (名刺) in both Japanese and English
- ✓Integrates with Salesforce — maps Japanese relationship hierarchy
- ✓APPI-compliant data management for Japanese enterprise buyers
Salesforce Sales Cloud — Key Specs
Vendor-stated- ✓Market leader: 20%+ CRM market share
- ✓Einstein AI: lead scoring, opportunity forecasting, next best action
- ✓AppExchange: 5,000+ third-party integrations
- ✓SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant
Frequently Asked Questions
Which is lower-priced, Sansan or Salesforce Sales Cloud?+
Sansan uses custom pricing. Salesforce Sales Cloud starts at $25/mo. Contact Sansan directly for a quote.
Which compliance frameworks do Sansan and Salesforce Sales Cloud list?+
Both list ISO27001 in their vendor documentation. Sansan additionally lists APPI. Salesforce Sales Cloud additionally lists SOC2, GDPR, HIPAA, CCPA, POPIA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Sansan or Salesforce Sales Cloud list POPIA as a supported compliance framework?+
Salesforce Sales Cloud lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Sansan does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Sansan or Salesforce Sales Cloud?+
Salesforce Sales Cloud has a higher documented API rate limit at 1000 req/min versus Sansan at 100 req/min.
Which data hosting regions do Sansan and Salesforce Sales Cloud support?+
Sansan lists hosting regions: JP-Tokyo. Salesforce Sales Cloud lists hosting regions: US-East, EU-West, AP-Southeast. For data residency requirements in Japan, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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