VVektorIndex
Independent directory. VektorIndex is not affiliated with or sponsored by any listed vendor. All specifications are sourced from official vendor documentation.

Head-to-Head Specification Audit

Zoom vs Salesforce Sales Cloud

Business Teams & Enterprises · Global

Video Conferencing

Zoom

Business Teams & Enterprises · Global

Visit Zoom

CRM

Salesforce Sales Cloud

Enterprise CRM Platform · Global

Visit Salesforce Sales Cloud

Specification Matrix

MetricZoomSalesforce Sales Cloud
Starting Price$13.32/moBetter$25/mo
API Rate Limit100 req/min1000 req/minBetter
Target CountryGlobalGlobal
CategoryVideo ConferencingCRM
ComplianceGDPR, CCPA, SOC2, HIPAA, FedRAMPSOC2, GDPR, HIPAA, ISO27001, CCPA, POPIA
Hosting RegionsUS-East, US-West, EU-West, AP-Southeast, AU-EastUS-East, EU-West, AP-Southeast
Native Integrations7 listedBetter6 listed

Zoom — Key Specs

  • 1080p HD video with AI-powered noise cancellation included by default
  • Zoom AI Companion included at no extra cost for all paid plans
  • Webinar and Events products support up to 50,000 live attendees
  • 99.9% uptime SLA on Business and Enterprise plans

Salesforce Sales Cloud — Key Specs

  • Market leader: 20%+ CRM market share
  • Einstein AI: lead scoring, opportunity forecasting, next best action
  • AppExchange: 5,000+ third-party integrations
  • SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant

Frequently Asked Questions

What is cheaper, Zoom or Salesforce Sales Cloud?+

Zoom starts at $13.32/mo, which is lower than Salesforce Sales Cloud at $25/mo.

Which tool is better for compliance — Zoom or Salesforce Sales Cloud?+

Both support GDPR, CCPA, SOC2, HIPAA. Zoom additionally supports FedRAMP. Salesforce Sales Cloud additionally supports ISO27001, POPIA.

Is Zoom or Salesforce Sales Cloud compliant with South Africa's POPIA?+

Salesforce Sales Cloud supports POPIA compliance. Zoom does not list POPIA as a supported framework.

Which has a higher API rate limit — Zoom or Salesforce Sales Cloud?+

Salesforce Sales Cloud has a higher API rate limit at 1000 requests per minute. Zoom: 100 req/min. Salesforce Sales Cloud: 1000 req/min.

Which tool is better suited for Global?+

Zoom is evaluated for Business Teams & Enterprises in Global with hosting regions: US-East, US-West, EU-West, AP-Southeast, AU-East. Salesforce Sales Cloud has hosting regions: US-East, EU-West, AP-Southeast. For data residency in Global, check each vendor's data processing agreements.

Data last verified: 26 June 2026

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