Head-to-Head Specification Audit
Zoom vs Salesforce
Business Teams & Enterprises · Global
Specification Matrix
| Metric | Zoom | Salesforce |
|---|---|---|
| Starting Price | $13.32/moBetter | $25/mo |
| API Rate Limit | 100 req/min | 1000 req/minBetter |
| Target Country | Global | Global |
| Category | Video Conferencing | CRM |
| Compliance | GDPR, CCPA, SOC2, HIPAA, FedRAMP | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP |
| Hosting Regions | US-East, US-West, EU-West, AP-Southeast, AU-East | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 7 listedBetter | 7 listed |
Zoom — Key Specs
- ✓1080p HD video with AI-powered noise cancellation included by default
- ✓Zoom AI Companion included at no extra cost for all paid plans
- ✓Webinar and Events products support up to 50,000 live attendees
- ✓99.9% uptime SLA on Business and Enterprise plans
Salesforce — Key Specs
- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Frequently Asked Questions
What is cheaper, Zoom or Salesforce?+
Zoom starts at $13.32/mo, which is lower than Salesforce at $25/mo.
Which tool is better for compliance — Zoom or Salesforce?+
Both support GDPR, CCPA, SOC2, FedRAMP. Zoom additionally supports HIPAA. Salesforce additionally supports POPIA, ISO27001.
Is Zoom or Salesforce compliant with South Africa's POPIA?+
Salesforce supports POPIA compliance. Zoom does not list POPIA as a supported framework.
Which has a higher API rate limit — Zoom or Salesforce?+
Salesforce has a higher API rate limit at 1000 requests per minute. Zoom: 100 req/min. Salesforce: 1000 req/min.
Which tool is better suited for Global?+
Zoom is evaluated for Business Teams & Enterprises in Global with hosting regions: US-East, US-West, EU-West, AP-Southeast, AU-East. Salesforce has hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 11 June 2026