Head-to-Head Specification Audit
Zoom vs Epic Systems
Business Teams & Enterprises · Global
Healthcare Software
Epic Systems
Enterprise Electronic Health Records · United States
Visit Epic Systems →Specification Matrix
| Metric | Zoom | Epic Systems |
|---|---|---|
| Starting Price | $13.32/mo | Custom pricing |
| API Rate Limit | 100 req/min | 200 req/minBetter |
| Target Country | Global | United States |
| Category | Video Conferencing | Healthcare Software |
| Compliance (vendor-stated) | GDPR, CCPA, SOC2, HIPAA, FedRAMP | HIPAA, ONC, SOC2, HL7-FHIR, FDA-SaMD |
| Hosting Regions | US-East, US-West, EU-West, AP-Southeast, AU-East | US-East, US-West |
| Native Integrations | 7 listedBetter | 5 listed |
Zoom — Key Specs
Vendor-stated- ✓1080p HD video with AI-powered noise cancellation included by default
- ✓Zoom AI Companion included at no extra cost for all paid plans
- ✓Webinar and Events products support up to 50,000 live attendees
- ✓99.9% uptime SLA on Business and Enterprise plans
Epic Systems — Key Specs
Vendor-stated- ✓Largest EHR market share (35%+ of US hospital beds)
- ✓MyChart patient portal with 200M+ registered patients
- ✓Epic AI (Cosmos) — largest real-world clinical dataset for AI training
- ✓ONC-certified, HIPAA, HL7 FHIR R4 compliant
Frequently Asked Questions
Which is lower-priced, Zoom or Epic Systems?+
Epic Systems uses custom pricing. Zoom starts at $13.32/mo. Contact Epic Systems directly for a quote.
Which compliance frameworks do Zoom and Epic Systems list?+
Both list SOC2, HIPAA in their vendor documentation. Zoom additionally lists GDPR, CCPA, FedRAMP. Epic Systems additionally lists ONC, HL7-FHIR, FDA-SaMD. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Which has a higher documented API rate limit — Zoom or Epic Systems?+
Epic Systems has a higher documented API rate limit at 200 req/min versus Zoom at 100 req/min.
Which data hosting regions do Zoom and Epic Systems support?+
Zoom lists hosting regions: US-East, US-West, EU-West, AP-Southeast, AU-East. Epic Systems lists hosting regions: US-East, US-West. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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