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Head-to-Head Specification Audit
Zapier vs HubSpot CRM
Operations & No-Code Teams · Global
Specification Matrix
| Metric | Zapier | HubSpot CRM |
|---|---|---|
| Starting Price | $19.99/mo | CustomBetter |
| API Rate Limit | N/A | 100 req/min |
| Target Country | Global | Global |
| Category | Workflow Automation | CRM |
| Compliance | GDPR, CCPA, SOC2 | GDPR, CCPA, SOC2, ISO27001, POPIA |
| Hosting Regions | US, EU | US-East, EU-West |
| Native Integrations | 7 listedBetter | 6 listed |
Zapier — Key Specs
- ✓7,000+ app integrations — highest integration count in the automation market
- ✓Multi-step Zaps allow complex branching logic without writing code
- ✓Webhooks by Zapier catches any raw HTTP POST for custom integrations
- ✓Tables and Interfaces allow lightweight data storage inside Zapier
HubSpot CRM — Key Specs
- ✓Free CRM forever — unlimited contacts, pipeline, deals
- ✓ChatSpot AI: natural language CRM queries
- ✓GDPR consent management tools built-in
- ✓POPIA data export and deletion tools added 2024
Frequently Asked Questions
What is cheaper, Zapier or HubSpot CRM?+
HubSpot CRM starts at $0/mo, which is lower than Zapier at $19.99/mo.
Which tool is better for compliance — Zapier or HubSpot CRM?+
Both support GDPR, CCPA, SOC2. HubSpot CRM additionally supports ISO27001, POPIA.
Is Zapier or HubSpot CRM compliant with South Africa's POPIA?+
HubSpot CRM supports POPIA compliance. Zapier does not list POPIA as a supported framework.
Which tool is better suited for Global?+
Zapier is evaluated for Operations & No-Code Teams in Global with hosting regions: US, EU. HubSpot CRM has hosting regions: US-East, EU-West. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 26 June 2026
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