Head-to-Head Specification Audit
Xendit vs HubSpot CRM
Indonesian & SEA Businesses · Southeast Asia
Specification Matrix
| Metric | Xendit | HubSpot CRM |
|---|---|---|
| Starting Price | $0/moTie | $0/moTie |
| API Rate Limit | 200 req/minBetter | 100 req/min |
| Target Country | Southeast Asia | South Africa |
| Category | Payment Processing | CRM |
| Compliance (vendor-stated) | Bank Indonesia Regulated, PDP Law | GDPR, POPIA, CCPA, SOC2 |
| Hosting Regions | ID-Jakarta, PH-Manila | US-East, EU-West |
| Native Integrations | 4 listed | 6 listedBetter |
Xendit — Key Specs
Vendor-stated- ✓Leading payment gateway in Indonesia — $150M+ in funding
- ✓Accepts bank transfers, e-wallets (GoPay, OVO, Dana), cards, and QRIS
- ✓Virtual account payments — the primary B2B payment method in Indonesia
- ✓Expanding to Philippines, Vietnam, Malaysia, and Thailand
HubSpot CRM — Key Specs
Vendor-stated- ✓Native POPIA data residency controls added in 2024
- ✓Unlimited contacts on free tier — zero entry cost
- ✓Bi-directional sync with WhatsApp Business API
- ✓300+ native integrations including PropTrack and Lightstone
Frequently Asked Questions
Which is lower-priced, Xendit or HubSpot CRM?+
Both tools start at Free plan available on their entry plans.
Which compliance frameworks do Xendit and HubSpot CRM list?+
Xendit additionally lists Bank Indonesia Regulated, PDP Law. HubSpot CRM additionally lists GDPR, POPIA, CCPA, SOC2. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Xendit or HubSpot CRM list POPIA as a supported compliance framework?+
HubSpot CRM lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Xendit does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Xendit or HubSpot CRM?+
Xendit has a higher documented API rate limit at 200 req/min versus HubSpot CRM at 100 req/min.
Which data hosting regions do Xendit and HubSpot CRM support?+
Xendit lists hosting regions: ID-Jakarta, PH-Manila. HubSpot CRM lists hosting regions: US-East, EU-West. For data residency requirements in Southeast Asia, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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