Head-to-Head Specification Audit
Salesforce Sales Cloud vs Veeva Vault
Enterprise CRM Platform · Global
Specification Matrix
| Metric | Salesforce Sales Cloud | Veeva Vault |
|---|---|---|
| Starting Price | $25/mo | Custom pricing |
| API Rate Limit | 1000 req/minBetter | 60 req/min |
| Target Country | Global | Global |
| Category | CRM | Healthcare AI Compliance |
| Compliance (vendor-stated) | SOC2, GDPR, HIPAA, ISO27001, CCPA, POPIA | FDA 21 CFR Part 11, FDA SaMD, EU MDR, ICH Q10, GxP, HIPAA |
| Hosting Regions | US-East, EU-West, AP-Southeast | US-East, EU-West, AP-Singapore |
| Native Integrations | 6 listedBetter | 5 listed |
Salesforce Sales Cloud — Key Specs
Vendor-stated- ✓Market leader: 20%+ CRM market share
- ✓Einstein AI: lead scoring, opportunity forecasting, next best action
- ✓AppExchange: 5,000+ third-party integrations
- ✓SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant
Veeva Vault — Key Specs
Vendor-stated- ✓FDA 21 CFR Part 11 compliant document management — de facto pharma standard
- ✓AI audit trail with electronic signatures for regulatory submissions
- ✓Clinical, quality, regulatory, and safety in one validated platform
- ✓Used by 19 of top 20 global pharmaceutical companies
- ✓EU MDR and FDA SaMD change control workflows pre-built
Frequently Asked Questions
Which is lower-priced, Salesforce Sales Cloud or Veeva Vault?+
Veeva Vault uses custom pricing. Salesforce Sales Cloud starts at $25/mo. Contact Veeva Vault directly for a quote.
Which compliance frameworks do Salesforce Sales Cloud and Veeva Vault list?+
Both list HIPAA in their vendor documentation. Salesforce Sales Cloud additionally lists SOC2, GDPR, ISO27001, CCPA, POPIA. Veeva Vault additionally lists FDA 21 CFR Part 11, FDA SaMD, EU MDR, ICH Q10, GxP. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce Sales Cloud or Veeva Vault list POPIA as a supported compliance framework?+
Salesforce Sales Cloud lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Veeva Vault does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Salesforce Sales Cloud or Veeva Vault?+
Salesforce Sales Cloud has a higher documented API rate limit at 1000 req/min versus Veeva Vault at 60 req/min.
Which data hosting regions do Salesforce Sales Cloud and Veeva Vault support?+
Salesforce Sales Cloud lists hosting regions: US-East, EU-West, AP-Southeast. Veeva Vault lists hosting regions: US-East, EU-West, AP-Singapore. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
Related CRM Comparisons
Is this your tool?
Claim or upgrade your VektorIndex listing
Get a Verified badge, add your own specs, and appear at the top of comparison pages.