Head-to-Head Specification Audit
Salesforce Sales Cloud vs Veeva Systems
Enterprise CRM Platform · Global
Specification Matrix
| Metric | Salesforce Sales Cloud | Veeva Systems |
|---|---|---|
| Starting Price | $25/mo | Custom pricing |
| API Rate Limit | 1000 req/minBetter | 100 req/min |
| Target Country | Global | Global |
| Category | CRM | Healthcare Software |
| Compliance (vendor-stated) | SOC2, GDPR, HIPAA, ISO27001, CCPA, POPIA | FDA-21CFR11, GDPR, SOC2, ISO27001, GxP |
| Hosting Regions | US-East, EU-West, AP-Southeast | US-East, EU-West, AP-Southeast |
| Native Integrations | 6 listedBetter | 5 listed |
Salesforce Sales Cloud — Key Specs
Vendor-stated- ✓Market leader: 20%+ CRM market share
- ✓Einstein AI: lead scoring, opportunity forecasting, next best action
- ✓AppExchange: 5,000+ third-party integrations
- ✓SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant
Veeva Systems — Key Specs
Vendor-stated- ✓Dominant in pharmaceutical commercial operations — 80%+ of top 20 pharma
- ✓FDA 21 CFR Part 11 compliant electronic records
- ✓Veeva AI (Einstein) for CRM with full audit trail
- ✓Global data residency in EU, US, APAC
Frequently Asked Questions
Which is lower-priced, Salesforce Sales Cloud or Veeva Systems?+
Veeva Systems uses custom pricing. Salesforce Sales Cloud starts at $25/mo. Contact Veeva Systems directly for a quote.
Which compliance frameworks do Salesforce Sales Cloud and Veeva Systems list?+
Both list SOC2, GDPR, ISO27001 in their vendor documentation. Salesforce Sales Cloud additionally lists HIPAA, CCPA, POPIA. Veeva Systems additionally lists FDA-21CFR11, GxP. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce Sales Cloud or Veeva Systems list POPIA as a supported compliance framework?+
Salesforce Sales Cloud lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Veeva Systems does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Salesforce Sales Cloud or Veeva Systems?+
Salesforce Sales Cloud has a higher documented API rate limit at 1000 req/min versus Veeva Systems at 100 req/min.
Which data hosting regions do Salesforce Sales Cloud and Veeva Systems support?+
Salesforce Sales Cloud lists hosting regions: US-East, EU-West, AP-Southeast. Veeva Systems lists hosting regions: US-East, EU-West, AP-Southeast. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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