Head-to-Head Specification Audit
Salesforce vs Zoho One
Enterprise Sales Teams · Global
Specification Matrix
| Metric | Salesforce | Zoho One |
|---|---|---|
| Starting Price | $25/moBetter | $37/mo |
| API Rate Limit | 1000 req/minBetter | 100 req/min |
| Target Country | Global | India |
| Category | CRM | Business Suite |
| Compliance | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP | GDPR, SOC2, ISO27001 |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | IN-Chennai, US-East, EU-West, AU-East, JP-Tokyo |
| Native Integrations | 7 listedBetter | 6 listed |
Salesforce — Key Specs
- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Zoho One — Key Specs
- ✓50+ integrated business apps in one subscription — CRM, HR, Finance, Marketing
- ✓Data stored in India data centres — fully PDPB-ready
- ✓Significantly cheaper than buying US equivalents separately
- ✓Zoho CRM used by 250,000+ businesses globally
Frequently Asked Questions
What is cheaper, Salesforce or Zoho One?+
Salesforce starts at $25/mo, which is lower than Zoho One at $37/mo.
Which tool is better for compliance — Salesforce or Zoho One?+
Both support GDPR, SOC2, ISO27001. Salesforce additionally supports CCPA, POPIA, FedRAMP.
Is Salesforce or Zoho One compliant with South Africa's POPIA?+
Salesforce supports POPIA compliance. Zoho One does not list POPIA as a supported framework.
Which has a higher API rate limit — Salesforce or Zoho One?+
Salesforce has a higher API rate limit at 1000 requests per minute. Salesforce: 1000 req/min. Zoho One: 100 req/min.
Which tool is better suited for Global?+
Salesforce is evaluated for Enterprise Sales Teams in Global with hosting regions: US-East, EU-West, AP-Southeast, AU-East. Zoho One has hosting regions: IN-Chennai, US-East, EU-West, AU-East, JP-Tokyo. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 25 June 2026
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