Head-to-Head Specification Audit
Salesforce vs Veeva Systems
Enterprise Sales Teams · Global
Specification Matrix
| Metric | Salesforce | Veeva Systems |
|---|---|---|
| Starting Price | $25/mo | Custom pricing |
| API Rate Limit | 1000 req/minBetter | 100 req/min |
| Target Country | Global | Global |
| Category | CRM | Healthcare Software |
| Compliance (vendor-stated) | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP | FDA-21CFR11, GDPR, SOC2, ISO27001, GxP |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | US-East, EU-West, AP-Southeast |
| Native Integrations | 7 listedBetter | 5 listed |
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Veeva Systems — Key Specs
Vendor-stated- ✓Dominant in pharmaceutical commercial operations — 80%+ of top 20 pharma
- ✓FDA 21 CFR Part 11 compliant electronic records
- ✓Veeva AI (Einstein) for CRM with full audit trail
- ✓Global data residency in EU, US, APAC
Frequently Asked Questions
Which is lower-priced, Salesforce or Veeva Systems?+
Veeva Systems uses custom pricing. Salesforce starts at $25/mo. Contact Veeva Systems directly for a quote.
Which compliance frameworks do Salesforce and Veeva Systems list?+
Both list GDPR, SOC2, ISO27001 in their vendor documentation. Salesforce additionally lists CCPA, POPIA, FedRAMP. Veeva Systems additionally lists FDA-21CFR11, GxP. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce or Veeva Systems list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Veeva Systems does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Salesforce or Veeva Systems?+
Salesforce has a higher documented API rate limit at 1000 req/min versus Veeva Systems at 100 req/min.
Which data hosting regions do Salesforce and Veeva Systems support?+
Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. Veeva Systems lists hosting regions: US-East, EU-West, AP-Southeast. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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