Head-to-Head Specification Audit
Salesforce vs Shopify
Enterprise Sales Teams · Global
Specification Matrix
| Metric | Salesforce | Shopify |
|---|---|---|
| Starting Price | $25/moBetter | $29/mo |
| API Rate Limit | 1000 req/minBetter | 2 req/min |
| Target Country | Global | South Africa |
| Category | CRM | E-Commerce Platform |
| Compliance (vendor-stated) | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP | GDPR, CCPA, PCI-DSS |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | US, EU, AU |
| Native Integrations | 7 listedTie | 7 listedTie |
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Shopify — Key Specs
Vendor-stated- ✓Storefront API supports headless commerce with any frontend framework
- ✓Checkout extensibility via UI Extensions — no more checkout.liquid hacks
- ✓Built-in ZAR currency support and PayFast/Peach Payments gateway integration
- ✓Webhooks for 50+ event types with automatic retry on delivery failure
Frequently Asked Questions
Which is lower-priced, Salesforce or Shopify?+
Salesforce starts at $25/mo, which is lower than Shopify at $29/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Salesforce and Shopify list?+
Both list GDPR, CCPA in their vendor documentation. Salesforce additionally lists POPIA, SOC2, ISO27001, FedRAMP. Shopify additionally lists PCI-DSS. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce or Shopify list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Shopify does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Salesforce or Shopify?+
Salesforce has a higher documented API rate limit at 1000 req/min versus Shopify at 2 req/min.
Which data hosting regions do Salesforce and Shopify support?+
Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. Shopify lists hosting regions: US, EU, AU. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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