Head-to-Head Specification Audit
Salesforce vs OneTrust
Enterprise Sales Teams · Global
Specification Matrix
| Metric | Salesforce | OneTrust |
|---|---|---|
| Starting Price | $25/moBetter | $180/mo |
| API Rate Limit | 1000 req/minBetter | 300 req/min |
| Target Country | Global | South Africa |
| Category | CRM | Privacy & Compliance |
| Compliance (vendor-stated) | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP | POPIA, GDPR, CCPA, LGPD, ISO27001 |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | US, EU, ZA |
| Native Integrations | 7 listedBetter | 5 listed |
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
OneTrust — Key Specs
Vendor-stated- ✓POPIA + GDPR + CCPA in one platform
- ✓Consent management built-in
- ✓Data mapping for POPIA Article 22
- ✓Used by 14,000+ companies globally
- ✓Automated DSAR (data subject request) handling
Frequently Asked Questions
Which is lower-priced, Salesforce or OneTrust?+
Salesforce starts at $25/mo, which is lower than OneTrust at $180/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Salesforce and OneTrust list?+
Both list GDPR, CCPA, POPIA, ISO27001 in their vendor documentation. Salesforce additionally lists SOC2, FedRAMP. OneTrust additionally lists LGPD. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce or OneTrust list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. OneTrust lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information.
Which has a higher documented API rate limit — Salesforce or OneTrust?+
Salesforce has a higher documented API rate limit at 1000 req/min versus OneTrust at 300 req/min.
Which data hosting regions do Salesforce and OneTrust support?+
Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. OneTrust lists hosting regions: US, EU, ZA. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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