Head-to-Head Specification Audit
Salesforce vs Loom
Enterprise Sales Teams · Global
Specification Matrix
| Metric | Salesforce | Loom |
|---|---|---|
| Starting Price | $25/mo | $12.5/moBetter |
| API Rate Limit | 1000 req/minBetter | 100 req/min |
| Target Country | Global | Global |
| Category | CRM | Video & Async Comms |
| Compliance | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP | GDPR, SOC2, CCPA |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | US-East, US-West, EU-West |
| Native Integrations | 7 listed | 8 listedBetter |
Salesforce — Key Specs
- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Loom — Key Specs
- ✓Record screen, camera, and microphone simultaneously with one click
- ✓AI-powered auto-titles, summaries, and chapters generated for every video
- ✓Viewer engagement data shows who watched, where they rewound, and time spent
- ✓Acquired by Atlassian — deeply integrated with Jira and Confluence
Frequently Asked Questions
What is cheaper, Salesforce or Loom?+
Loom starts at $12.5/mo, which is lower than Salesforce at $25/mo.
Which tool is better for compliance — Salesforce or Loom?+
Both support GDPR, CCPA, SOC2. Salesforce additionally supports POPIA, ISO27001, FedRAMP.
Is Salesforce or Loom compliant with South Africa's POPIA?+
Salesforce supports POPIA compliance. Loom does not list POPIA as a supported framework.
Which has a higher API rate limit — Salesforce or Loom?+
Salesforce has a higher API rate limit at 1000 requests per minute. Salesforce: 1000 req/min. Loom: 100 req/min.
Which tool is better suited for Global?+
Salesforce is evaluated for Enterprise Sales Teams in Global with hosting regions: US-East, EU-West, AP-Southeast, AU-East. Loom has hosting regions: US-East, US-West, EU-West. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 25 June 2026
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