Head-to-Head Specification Audit
Salesforce vs Jira
Enterprise Sales Teams · Global
Specification Matrix
| Metric | Salesforce | Jira |
|---|---|---|
| Starting Price | $25/mo | CustomBetter |
| API Rate Limit | 1000 req/minBetter | 200 req/min |
| Target Country | Global | Global |
| Category | CRM | Project Management |
| Compliance | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP | GDPR, SOC2, ISO27001, CCPA, HIPAA |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 7 listed | 8 listedBetter |
Salesforce — Key Specs
- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Jira — Key Specs
- ✓Free plan supports up to 10 users with full scrum and kanban boards
- ✓Deep GitHub, GitLab, and Bitbucket integration auto-links every PR to an issue
- ✓Advanced Roadmaps visualises cross-team dependencies at the programme level
- ✓Atlassian Intelligence AI writes issue descriptions and summarises sprint progress
Frequently Asked Questions
What is cheaper, Salesforce or Jira?+
Jira starts at $0/mo, which is lower than Salesforce at $25/mo.
Which tool is better for compliance — Salesforce or Jira?+
Both support GDPR, CCPA, SOC2, ISO27001. Salesforce additionally supports POPIA, FedRAMP. Jira additionally supports HIPAA.
Is Salesforce or Jira compliant with South Africa's POPIA?+
Salesforce supports POPIA compliance. Jira does not list POPIA as a supported framework.
Which has a higher API rate limit — Salesforce or Jira?+
Salesforce has a higher API rate limit at 1000 requests per minute. Salesforce: 1000 req/min. Jira: 200 req/min.
Which tool is better suited for Global?+
Salesforce is evaluated for Enterprise Sales Teams in Global with hosting regions: US-East, EU-West, AP-Southeast, AU-East. Jira has hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 25 June 2026
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