Head-to-Head Specification Audit
Salesforce vs HubSpot CRM
Enterprise Sales Teams · Global
Specification Matrix
| Metric | Salesforce | HubSpot CRM |
|---|---|---|
| Starting Price | $25/mo | $0/moBetter |
| API Rate Limit | 1000 req/minBetter | 100 req/min |
| Target Country | Global | Global |
| Category | CRM | CRM |
| Compliance (vendor-stated) | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP | CCPA, GDPR, POPIA, SOC2 |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | US-East, EU-West |
| Native Integrations | 7 listedBetter | 6 listed |
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
HubSpot CRM — Key Specs
Vendor-stated- ✓Free CRM forever — unlimited contacts, pipeline, deals
- ✓ChatSpot AI: natural language CRM queries
- ✓GDPR consent management tools built-in
- ✓POPIA data export and deletion tools added 2024
Frequently Asked Questions
Which is lower-priced, Salesforce or HubSpot CRM?+
HubSpot CRM starts at Free plan available, which is lower than Salesforce at $25/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Salesforce and HubSpot CRM list?+
Both list GDPR, CCPA, POPIA, SOC2 in their vendor documentation. Salesforce additionally lists ISO27001, FedRAMP. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce or HubSpot CRM list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. HubSpot CRM lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information.
Which has a higher documented API rate limit — Salesforce or HubSpot CRM?+
Salesforce has a higher documented API rate limit at 1000 req/min versus HubSpot CRM at 100 req/min.
Which data hosting regions do Salesforce and HubSpot CRM support?+
Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. HubSpot CRM lists hosting regions: US-East, EU-West. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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