Head-to-Head Specification Audit
Pipedrive vs Salesforce
Sales-Focused CRM for SMB · Global
Specification Matrix
| Metric | Pipedrive | Salesforce |
|---|---|---|
| Starting Price | $14/moBetter | $25/mo |
| API Rate Limit | 100 req/min | 1000 req/minBetter |
| Target Country | Global | Global |
| Category | CRM | CRM |
| Compliance (vendor-stated) | GDPR, SOC2 | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP |
| Hosting Regions | EU-West, US-East | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 6 listed | 7 listedBetter |
Pipedrive — Key Specs
Vendor-stated- ✓Simplest sales pipeline management — visual drag-and-drop
- ✓AI Sales Assistant: win probability and next action recommendations
- ✓GDPR compliant — EU data residency available
- ✓Best price/feature ratio in CRM category
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Frequently Asked Questions
Which is lower-priced, Pipedrive or Salesforce?+
Pipedrive starts at $14/mo, which is lower than Salesforce at $25/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Pipedrive and Salesforce list?+
Both list GDPR, SOC2 in their vendor documentation. Salesforce additionally lists CCPA, POPIA, ISO27001, FedRAMP. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Pipedrive or Salesforce list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Pipedrive does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Pipedrive or Salesforce?+
Salesforce has a higher documented API rate limit at 1000 req/min versus Pipedrive at 100 req/min.
Which data hosting regions do Pipedrive and Salesforce support?+
Pipedrive lists hosting regions: EU-West, US-East. Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 7 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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