Head-to-Head Specification Audit
PayFast vs Loom
E-Commerce & SaaS Businesses · South Africa
Specification Matrix
| Metric | PayFast | Loom |
|---|---|---|
| Starting Price | $0/moBetter | $12.5/mo |
| API Rate Limit | 60 req/min | 100 req/minBetter |
| Target Country | South Africa | Global |
| Category | Payment Processing API | Video & Async Comms |
| Compliance (vendor-stated) | POPIA, PCI-DSS | GDPR, SOC2, CCPA |
| Hosting Regions | ZA-Cape-Town, ZA-Johannesburg | US-East, US-West, EU-West |
| Native Integrations | 6 listed | 8 listedBetter |
PayFast — Key Specs
Vendor-stated- ✓Only major payment gateway with POPIA-compliant ZA data residency by default
- ✓Supports EFT, credit card, Instant EFT, Mobicred, and SnapScan natively
- ✓No monthly fee — pay 2.0–3.5% per transaction only
- ✓Recurring billing API supports subscription SaaS models out of the box
Loom — Key Specs
Vendor-stated- ✓Record screen, camera, and microphone simultaneously with one click
- ✓AI-powered auto-titles, summaries, and chapters generated for every video
- ✓Viewer engagement data shows who watched, where they rewound, and time spent
- ✓Acquired by Atlassian — deeply integrated with Jira and Confluence
Frequently Asked Questions
Which is lower-priced, PayFast or Loom?+
PayFast starts at Free plan available, which is lower than Loom at $12.5/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do PayFast and Loom list?+
PayFast additionally lists POPIA, PCI-DSS. Loom additionally lists GDPR, SOC2, CCPA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does PayFast or Loom list POPIA as a supported compliance framework?+
PayFast lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Loom does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — PayFast or Loom?+
Loom has a higher documented API rate limit at 100 req/min versus PayFast at 60 req/min.
Which data hosting regions do PayFast and Loom support?+
PayFast lists hosting regions: ZA-Cape-Town, ZA-Johannesburg. Loom lists hosting regions: US-East, US-West, EU-West. For data residency requirements in South Africa, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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