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Independent directory. VektorIndex is not affiliated with or sponsored by any listed vendor. All specifications are sourced from official vendor documentation.

Head-to-Head Specification Audit

Make vs Zoho CRM

Developers & Power Users · Global

Workflow Automation

Make

Developers & Power Users · Global

Visit Make

CRM

Zoho CRM

CRM for SMB — Africa & India Focused · South Africa

Visit Zoho CRM

Specification Matrix

MetricMakeZoho CRM
Starting Price$9/moBetter$14/mo
API Rate LimitN/A100 req/min
Target CountryGlobalSouth Africa
CategoryWorkflow AutomationCRM
ComplianceGDPR, SOC2GDPR, POPIA, SOC2
Hosting RegionsEUUS-East, EU-West, IN-Central
Native Integrations7 listedBetter6 listed

Make — Key Specs

  • Visual scenario builder handles complex branching logic not possible in Zapier
  • 10,000 operations/month on Free tier vs Zapier's 100 tasks
  • HTTP/SOAP module enables direct API calls to any endpoint without a connector
  • Real-time trigger execution — no polling delays unlike Zapier free tier

Zoho CRM — Key Specs

  • Best value CRM for South African companies — ZAR pricing available
  • Zia AI: sales predictions, anomaly detection, next best time to contact
  • POPIA-compliant: data residency and DPA options for ZA companies
  • Free tier: 3 users, core CRM features

Frequently Asked Questions

What is cheaper, Make or Zoho CRM?+

Make starts at $9/mo, which is lower than Zoho CRM at $14/mo.

Which tool is better for compliance — Make or Zoho CRM?+

Both support GDPR, SOC2. Zoho CRM additionally supports POPIA.

Is Make or Zoho CRM compliant with South Africa's POPIA?+

Zoho CRM supports POPIA compliance. Make does not list POPIA as a supported framework.

Which tool is better suited for Global?+

Make is evaluated for Developers & Power Users in Global with hosting regions: EU. Zoho CRM has hosting regions: US-East, EU-West, IN-Central. For data residency in Global, check each vendor's data processing agreements.

Data last verified: 26 June 2026

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