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Head-to-Head Specification Audit
Make vs Zoho CRM
Developers & Power Users · Global
Specification Matrix
| Metric | Make | Zoho CRM |
|---|---|---|
| Starting Price | $9/moBetter | $14/mo |
| API Rate Limit | N/A | 100 req/min |
| Target Country | Global | South Africa |
| Category | Workflow Automation | CRM |
| Compliance | GDPR, SOC2 | GDPR, POPIA, SOC2 |
| Hosting Regions | EU | US-East, EU-West, IN-Central |
| Native Integrations | 7 listedBetter | 6 listed |
Make — Key Specs
- ✓Visual scenario builder handles complex branching logic not possible in Zapier
- ✓10,000 operations/month on Free tier vs Zapier's 100 tasks
- ✓HTTP/SOAP module enables direct API calls to any endpoint without a connector
- ✓Real-time trigger execution — no polling delays unlike Zapier free tier
Zoho CRM — Key Specs
- ✓Best value CRM for South African companies — ZAR pricing available
- ✓Zia AI: sales predictions, anomaly detection, next best time to contact
- ✓POPIA-compliant: data residency and DPA options for ZA companies
- ✓Free tier: 3 users, core CRM features
Frequently Asked Questions
What is cheaper, Make or Zoho CRM?+
Make starts at $9/mo, which is lower than Zoho CRM at $14/mo.
Which tool is better for compliance — Make or Zoho CRM?+
Both support GDPR, SOC2. Zoho CRM additionally supports POPIA.
Is Make or Zoho CRM compliant with South Africa's POPIA?+
Zoho CRM supports POPIA compliance. Make does not list POPIA as a supported framework.
Which tool is better suited for Global?+
Make is evaluated for Developers & Power Users in Global with hosting regions: EU. Zoho CRM has hosting regions: US-East, EU-West, IN-Central. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 26 June 2026
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