Head-to-Head Specification Audit
Loom vs Zoho CRM
Remote and Distributed Teams · Global
Specification Matrix
| Metric | Loom | Zoho CRM |
|---|---|---|
| Starting Price | $12.5/moBetter | $14/mo |
| API Rate Limit | 100 req/minBetter | 100 req/min |
| Target Country | Global | South Africa |
| Category | Async Communication | CRM |
| Compliance | GDPR, SOC2, CCPA | GDPR, POPIA, SOC2 |
| Hosting Regions | US, EU | US-East, EU-West, IN-Central |
| Native Integrations | 6 listedBetter | 6 listed |
Loom — Key Specs
- ✓Record screen + camera in 1 click
- ✓Eliminates unnecessary meetings
- ✓AI auto-transcription + summaries
- ✓Ideal for async standups in distributed African teams
- ✓Acquired by Atlassian — enterprise-ready
Zoho CRM — Key Specs
- ✓Best value CRM for South African companies — ZAR pricing available
- ✓Zia AI: sales predictions, anomaly detection, next best time to contact
- ✓POPIA-compliant: data residency and DPA options for ZA companies
- ✓Free tier: 3 users, core CRM features
Frequently Asked Questions
What is cheaper, Loom or Zoho CRM?+
Loom starts at $12.5/mo, which is lower than Zoho CRM at $14/mo.
Which tool is better for compliance — Loom or Zoho CRM?+
Both support GDPR, SOC2. Loom additionally supports CCPA. Zoho CRM additionally supports POPIA.
Is Loom or Zoho CRM compliant with South Africa's POPIA?+
Zoho CRM supports POPIA compliance. Loom does not list POPIA as a supported framework.
Which has a higher API rate limit — Loom or Zoho CRM?+
Loom has a higher API rate limit at 100 requests per minute. Loom: 100 req/min. Zoho CRM: 100 req/min.
Which tool is better suited for Global?+
Loom is evaluated for Remote and Distributed Teams in Global with hosting regions: US, EU. Zoho CRM has hosting regions: US-East, EU-West, IN-Central. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 26 June 2026
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