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Head-to-Head Specification Audit
Greenhouse vs Intercom
Applicant Tracking System · Global
Specification Matrix
| Metric | Greenhouse | Intercom |
|---|---|---|
| Starting Price | $6000/mo | $39/moBetter |
| API Rate Limit | 100 req/minBetter | 100 req/min |
| Target Country | Global | Global |
| Category | HR & Recruiting AI | Customer Service AI |
| Compliance | SOC2, GDPR, CCPA, NYC LL144 | SOC2, GDPR, ISO27001, CCPA |
| Hosting Regions | US-East, EU-West | US-East, EU-West |
| Native Integrations | 6 listedBetter | 6 listed |
Greenhouse — Key Specs
- ✓Best-in-class structured hiring methodology
- ✓Scorecard system reduces hiring manager subjectivity
- ✓SOC 2 Type II, GDPR, CCPA compliant
- ✓Integrates with 300+ HR tools
Intercom — Key Specs
- ✓Fin AI Agent: resolves 50%+ of support volume automatically
- ✓SOC 2 Type II, GDPR, ISO 27001 compliant
- ✓Unified inbox, product tours, outbound messaging — all-in-one
- ✓CSAT and conversation analytics built-in
Frequently Asked Questions
What is cheaper, Greenhouse or Intercom?+
Intercom starts at $39/mo, which is lower than Greenhouse at $6000/mo.
Which tool is better for compliance — Greenhouse or Intercom?+
Both support SOC2, GDPR, CCPA. Greenhouse additionally supports NYC LL144. Intercom additionally supports ISO27001.
Which has a higher API rate limit — Greenhouse or Intercom?+
Greenhouse has a higher API rate limit at 100 requests per minute. Greenhouse: 100 req/min. Intercom: 100 req/min.
Which tool is better suited for Global?+
Greenhouse is evaluated for Applicant Tracking System in Global with hosting regions: US-East, EU-West. Intercom has hosting regions: US-East, EU-West. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 26 June 2026
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