CRM
Pipedrive for Sales-Focused CRM for SMB in Global
Independent specification audit based on official vendor documentation.
Pipedrive is a crm platform built for Sales-Focused CRM for SMB teams operating in Global. With pricing starting at $14/month, it competes in the CRM segment by offering a combination of simplest sales pipeline management — visual drag-and-drop and ai sales assistant: win probability and next action recommendations. The platform carries GDPR, SOC2 certifications, making it suitable for regulated industries and enterprise procurement processes. Infrastructure is distributed across EU-West, US-East data centres, giving Global operators control over data residency and latency requirements.
Starting Price
$14/mo
API Rate Limit
100 req/min
Region
Global
Niche
Sales-Focused CRM for SMB
VektorIndex Score™
Composite specification quality score. Based on compliance coverage, integration depth, pricing transparency, and vendor verification. Max 100.
Is this your product? Claim your listing to improve your score and appear higher in buyer searches.
Compliance Frameworks Supported
Core Operational Advantages
- ✓Simplest sales pipeline management — visual drag-and-drop
- ✓AI Sales Assistant: win probability and next action recommendations
- ✓GDPR compliant — EU data residency available
- ✓Best price/feature ratio in CRM category
Known Vulnerabilities / Risks
- ✗GDPR: AI win probability scoring affects sales interactions — Art. 22 documentation needed
- ✗POPIA: ZA companies need to verify Pipedrive's SA data transfer mechanism
- ✗Limited marketing automation vs HubSpot — requires Zapier integration tax
- ✗No HIPAA compliance — healthcare companies cannot use for patient-related sales
Who Is This For?
Pipedrive is best suited for Sales-Focused CRM for SMB in Global that need simplest sales pipeline management — visual drag-and-drop. Teams that require ai sales assistant: win probability and next action recommendations will find the feature set well-aligned with day-to-day operational demands. The platform is less appropriate for organisations where gdpr: ai win probability scoring affects sales interactions — art. 22 documentation needed, or those with requirements around popia: za companies need to verify pipedrive's sa data transfer mechanism.
Compliance Gap Detected
Pipedrive has 4 known risks your team needs to mitigate
Deploying Pipedrive for GDPR-regulated workloads without addressing these gaps creates audit liability. Our drop-in middleware closes them in under 5 minutes — no data leaves your infrastructure.
Native Integrations
Data Hosting Regions
Frequently Asked Questions
How much does Pipedrive cost?
Pipedrive starts at $14 per user per month on its entry plan. Pricing scales with seat count and feature tier. Verify current pricing on the vendor's website before procurement.
What compliance certifications does Pipedrive hold?
Pipedrive supports the following compliance frameworks per official vendor documentation: GDPR, SOC2. Always request a current Data Processing Agreement and audit report before deploying in regulated environments.
What is Pipedrive's API rate limit?
Pipedrive enforces an API rate limit of 100 requests per minute on its standard tier. Enterprise plans may offer higher limits — contact the vendor's sales team for custom rate agreements.
What platforms does Pipedrive integrate with natively?
Pipedrive maintains native integrations with: Slack, Google Workspace, Zapier, Mailchimp, Zoom, Microsoft 365. Additional integrations are available via Zapier, Make, or the vendor's public API.
Where is Pipedrive data hosted?
Pipedrive operates data infrastructure across the following regions: EU-West, US-East. Teams with strict data residency requirements should confirm the exact region configuration with the vendor prior to deployment.
Bottom Line
Based on this specification audit, Pipedrive delivers 4 documented operational advantages for Sales-Focused CRM for SMB teams, with 4 identified risk areas to validate before deployment. At $14/month, it represents a mid-market investment that should be validated against team size and usage volume before purchase. Native integrations with Slack, Google Workspace, Zapier cover the most common sales-focused crm for smb stack dependencies without requiring custom middleware. The API rate limit of 100 requests per minute is adequate for standard automation workloads but may require negotiation for high-volume programmatic use cases.
Specifications last verified: 26 June 2026. Data sourced from official vendor documentation.
Is Pipedrive your product?
Claim this listing to get a verified badge, control your data, and appear at the top of relevant B2B buyer searches.
Request a demo or more info
We'll forward your enquiry to Pipedrive
Looking for a Pipedrive alternative?
See all alternatives →Get weekly B2B software updates & POPIA compliance alerts