Video & Async Comms
Loom
Remote Teams & Sales Professionals · Global · Specification audit
Loom is a video & async comms platform built for Remote Teams & Sales Professionals teams operating in Global. With pricing starting at $12.5/month, it competes in the Video & Async Comms segment by offering a combination of record screen, camera, and microphone simultaneously with one click and ai-powered auto-titles, summaries, and chapters generated for every video. The vendor lists GDPR, SOC2, CCPA as supported compliance frameworks in its official documentation. Verify current compliance status with the vendor before deployment in regulated environments. Infrastructure is distributed across US-East, US-West, EU-West data centres, giving Global operators control over data residency and latency requirements.
VektorIndex Score™
Composite specification quality score. Based on compliance coverage, integration depth, pricing transparency, and vendor verification.
| Dimension | Score | Max |
|---|---|---|
| Compliance coverage | 12 | 20 |
| Integration depth | 20 | 20 |
| Specification richness | 12 | 15 |
| Risk transparency | 9 | 9 |
| Hosting regions documented | 9 | 9 |
| API data available | 7 | 7 |
| Vendor verified listing | 0 | 10 |
| Pricing transparency | 10 | 10 |
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Specification Data
| Metric | Value |
|---|---|
| Starting Price | $12.5/mo |
| API Rate Limit | 100 req/min |
| Market | Global |
| Target Segment | Remote Teams & Sales Professionals |
| Data Hosting Regions | US-East, US-West, EU-West |
| Compliance Frameworks | GDPRSOC2CCPA Per vendor documentation — not independently audited |
| Native Integrations | JiraConfluenceSlackNotionGitHubLinearHubSpotSalesforce |
Sourced from vendor documentation. Not independently audited.
Core Operational Advantages
Vendor-statedRecord screen, camera, and microphone simultaneously with one click
AI-powered auto-titles, summaries, and chapters generated for every video
Viewer engagement data shows who watched, where they rewound, and time spent
Acquired by Atlassian — deeply integrated with Jira and Confluence
Known Risks to Validate
Per documentationStarter free tier limited to 5-minute video length
Video quality limited to 720p on free plan
Storage limits apply on lower tiers
Who Is This For?
Loom is best suited for Remote Teams & Sales Professionals in Global that need record screen, camera, and microphone simultaneously with one click. Teams that require ai-powered auto-titles, summaries, and chapters generated for every video will find the feature set well-aligned with day-to-day operational demands. Validate the documented risks listed above with the vendor before committing budget.
Documented Risks to Review
Loom has 3 documented risks worth validating before deployment
Teams deploying Loom for GDPR-regulated workloads should validate these risk areas with the vendor. Our drop-in middleware may help address some of these — no data leaves your infrastructure.
Bottom Line
Based on this specification audit, Loom delivers 4 documented operational advantages for Remote Teams & Sales Professionals teams, with 3 identified risk areas to validate before deployment. At $12.5/mo, validate the investment against team size and usage volume before purchase. Native integrations with Jira, Confluence, Slack cover the most common remote teams & sales professionals stack dependencies without requiring custom middleware. The API rate limit of 100 requests per minute is adequate for standard automation workloads but may require negotiation for high-volume programmatic use cases.
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Get a Technology Assessment →Frequently Asked Questions
- How much does Loom cost?
- Loom starts at $12.5/mo on its entry plan. Pricing scales with seat count and feature tier. Verify current pricing on the vendor's website before procurement.
- Which compliance frameworks does Loom list?
- Loom lists the following compliance frameworks in its vendor documentation: GDPR, SOC2, CCPA. VektorIndex has not independently audited these claims. Request a current Data Processing Agreement before deployment in regulated environments.
- What is Loom's documented API rate limit?
- Loom documents an API rate limit of 100 requests per minute on its standard tier. Enterprise plans may offer higher limits — contact the vendor's sales team for custom rate agreements. Verify on the vendor's developer documentation before building integrations.
- What platforms does Loom integrate with natively?
- Loom maintains native integrations with: Jira, Confluence, Slack, Notion, GitHub, Linear, HubSpot, Salesforce. Additional integrations are available via Zapier, Make, or the vendor's public API.
- Where is Loom data hosted?
- Loom lists data infrastructure in the following regions: US-East, US-West, EU-West. Teams with strict data residency requirements should confirm the exact region configuration with the vendor prior to deployment.
Data provenance: Specifications sourced from official vendor documentation (pricing pages, DPAs, security whitepapers). Data is not independently audited by VektorIndex. Community-sourced data. Last updated: 29 August 2026. This is the date the record was last edited — not an independent verification. If you are a vendor and this data is outdated, claim this listing to update it.
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